Flynn & Reynolds’ 14 dedicated employees constitute over 150 years of experience in the electrical distribution industry. The New England region is covered by 6 outside sales people residing in three states. Inside sales, customer service and company operations are handled by an 8 person team working from a centrally located Massachusetts facility.
Our outside team has an average of 23 years of industry experience. They are renowned providing our customers with technical expertise, product knowledge and application process information to our extensive distribution network. They are experts in working with specifiers, contractors and distribution by creating demand and selling solutions for the products we represent.
Our inside group is comprised of the top inside sales and support team in New England. Our four inside sales and customer service representatives have excellent product knowledge, quick and accurate response time and do whatever is necessary to take care of our customers.
Our experienced, professional administrative staff keep the overall company operations running smoothly and support our entire team well.
Inside Sales & Customer Service
You might say that Greg Reynolds was born into the Electrical Industry. He learned about the industry as a young boy, having grown up with a father who was a factory sales rep. Discussions around the dinner table usually involved conversations with his Dad about the sales calls he made that day to distributors throughout New England. Greg has said that his Dad was his biggest mentor – having travelled with him on many a sales call, he learned from the best. After graduating from West Virginia University with a business degree, naturally his first job was in sales. In a few short years, he answered an ad for a sales position with an Electrical Manufacturers’ Rep in New England. It didn’t take long for him to realize that eventually he wanted to start his own agency.
In 1987, he was approached by the President of Allied Moulded Products, who asked him to rep their line and that’s when he started the Agency. Several years later, he met Peter Flynn, a friendly competitor, and the two merged their agencies to become Flynn & Reynolds Agency. All these years later, the agency still proudly represents Allied Moulded Products. Many lines in the electrical industry have had the confidence in Flynn & Reynolds’ ability to represent their lines for more than two decades, in part due to the solid leadership that Greg brings to the company. We align ourselves with manufacturers who support the partnership required when capturing markets with the use of Manufacturer Representatives, with emphasis on end-user demand.
As the Principal and one of the main driving forces behind Flynn & Reynolds Agency, Greg is responsible for establishing the goals and strategies of the company and the implementation of these goals as well as setting the overall direction of the company. His belief in ethical business practices, has earned Flynn & Reynolds the trust and respect of our customers and has allowed our business to thrive.
In 2002, Greg was the recipient of the Gem Rising Star Award for Independent Manufacturers’ Representatives. Well-known and respected throughout the industry, Greg’s knowledge and experience led him to the role of Chairman of NEMRA (National Electrical Manufacturers Representative Association) in 2013-2014.
Greg has been married to Janice for over 30 years and are the proud parents of three grown daughters. Their family especially looks forward to their time in New Hampshire skiing, hiking and anything else the great outdoors has to offer.
Bryan’s sales career at Flynn & Reynolds began soon after graduating from the University of Massachusetts at Amherst and an initial sales position in the beverage industry. Bryan learned the agency’s business on the inside and outside; after several years, he established the agency’s first Connecticut/Western Massachusetts field sales office. During the 15 years Bryan spent in Connecticut, the agency’s line card and recognition grew exponentially. His diligence and professionalism created not only customers but friends. Bryan’s field work with contractors allowed him to demonstrate Flynn & Reynolds’ value to their supporting distribution which in turn created more opportunity to capitalize on. When the opportunity came to acquire a smaller Connecticut based agency and retain its Connecticut based principal, Bryan had the chance to return to the Boston marketplace.
Today, Bryan is responsible for contractor and distributor sales in the Greater Boston metropolitan area. Additionally, he spearheads much of the specification efforts within the engineering community in New England, that many of the Agency’s lines require. The New England electrical market and the products that Flynn & Reynolds represents have become second nature to him making him a tremendous asset to our manufacturers and customers not to mention the contribution he makes to our agency. We refer to him as our resident comedian, because as he says, “If you’re not having fun, why bother?”
When not having fun at Flynn & Reynolds, Bryan can usually be found in New Hampshire where he enjoys spending time with his family, and antique boat, and some old snowmobiles.
When Mike Meyer came to Flynn & Reynolds over 20 years ago, his background was in nursing. As a Registered Nurse, Mike transitioned to sales within that industry. This is when he discovered that he truly enjoyed the challenges of sales. When the opportunity presented itself to him in the electrical industry, there was no turning back!
Known for his friendly and outgoing nature, his customers look forward to seeing him walk through the door. Present a challenge to Mike and he’ll figure out what products to use to get the project done correctly. He enjoys learning about and working with new products because doing so presents another opportunity to help a customer. Over the years, he has worked on projects that include electric heat, snow melting, pipe trace, ventilation, residential electrical boxes and many more. Specifically, in the past five years, his involvement in lighting projects has enabled customers to save money by providing energy saving options. Visiting job sites and meeting with contractors, architects and engineers has given Mike the reputation of being a problem solver; on the rare occasion that he doesn’t know the answer, he does what it takes to find out.
A major accomplishment in Mike’s career at Flynn & Reynolds was being awarded Salesman of the Year by one of our manufacturers – a well-deserved honor!
Mike has been married for 33 years and has 4 grown children who have all graduated from college. In his free time, Mike enjoys spending time with his wife and kids. He likes to go boating, fishing, bike riding, traveling and driving his 40th anniversary Mustang convertible. The end of a perfect day is relaxing with his wife on their beach watching a sunset.
Rick Schaller joined the Flynn & Reynolds Team in early 2013 as a Territory Manager. His experience includes management positions in distribution, manufacturing and retail as well as establishing a manufacturers rep firm that attracted major electrical manufacturers. Well-known throughout the Connecticut and Western Massachusetts region, his 30 plus years of experience has proven to be a great asset to our company.
His experience with major players in the different aspects of the industry brings a diverse view of the sales process. Broad product knowledge, along with these management positions and the understanding of the needs of all parties in the sales process, created a strong base that brings positive growth for all involved. With experience from all sides of the electrical sales environment, he knows how to establish relationships with everyone in the sales process that then drives sales growth long term.
Rick lives in central Connecticut with his wife Cindy, close to his two sons. His large time spent in the industry is offset while he is on his road bike, keeping up with the young guys and showing them what can be done with focus and work. He is thankful for all the good people and friendships that have been built in the business and continues to look for more of those to build the base for long term relationships and sales into the future.
After graduating from UMASS Amherst’s Isenberg School of Management with a degree in Business management and a brief stint in retail sales in the Boston market, in 2009 Andrew was hired to work as an Inside Sales Customer Service Representative at Flynn & Reynolds. He learned our business from the ground up – including the operation of our warehouse and shipping and receiving – all while developing product knowledge on the lines we represent. At the same time, he grew relationships with customers and developed a solid reputation for being responsive and diligent in gathering accurate information to assist customers in construction projects.
After two years of developing inside sales skills, he was moved into the merchandising role where he promoted the Flynn & Reynolds lines in the marketplace. His efforts enhanced the sales efforts for the outside sales team and while doing so, he continued to build relationships throughout New England.
After two years in this role, Andrew was moved into the position he currently holds at Flynn & Reynolds – Territory Manager. This was a perfect transition for Andrew as he had four years under his belt at Flynn & Reynolds, knew our products, built strong relationships with our manufacturers and customers alike. Now it was time for him to build our business with his diligent involvement in projects and bringing profitable solutions to contractors throughout New England. His dedication to our company, our manufacturers and our customers is apparent in everything he does.
Andrew is an avid New England sports fan – attending Celtics, Patriots and Red Sox games throughout the year. He is very competitive and utilizes this to his advantage in his golf league and enjoys the challenge of the sport in which there is no short cut to improvement except practice. He loves to travel with his wife Gayle. They’ve already visited Grand Canyon and Hawaii and they hope to see the rest of the country over the years.
Jay Murphy joined Flynn & Reynolds in 2020 bringing with him over 25 years of experience in the electrical industry. After graduating from Providence College, he began his career with a national electrical distributor. He furthered his career working directly for manufacturers and also a NEMRA Representative Agency. Jay brings experience calling on contractors, end users, specifiers and distributors throughout New England. He has been recognized by manufacturers for creating demand at the end user through his hard work and creativity.
Jay and his wife Lea have 2 children and reside in Worcester. He enjoys spending time with his family at the beach and sporting events. He is also an accomplished High School and College Ice Hockey Official.
Keith is a life-long resident of Massachusetts. He has been married to his wife Donna for over 35 years and they have four grown children. They have a golden retriever named Duke, along with three cats including “Bruin” who they got right after the Bruins won the Stanley Cup! Keith is a Hockey and Football fan and enjoys Skeet Shooting on the weekends.
Over the course of his career, he has had the opportunity to work with contractors to educate them on products to make their jobs and projects more efficient, resulting in more profitability! Keith looks forward to his next chapter at Flynn & Reynolds and is already working to help contractors in New England save time and money by using the quality products our manufacturers have to offer.
With over 20 years of experience in inside sales and customer service, Laurie joined Flynn & Reynolds in 2012, becoming a valuable asset to our team. The experience and knowledge she brought to our company made an immediate impact with our customers. Because of her larger than life personality, it didn’t take too long for our customers to start asking for her directly.
In the years that followed she has become an expert in several areas of our business, including heat. When our distributors are looking for help with even the most complicated heat quote, Laurie is their go to person to get things done. This is not to say, however, that her only focus is heat. Over time, she has become familiar with all of our lines and can assist with anything she is asked for.
Due to her hard work, she was awarded Excellence in Sales by one of our largest manufacturers – the first individual award of its kind for our company!
A recent proud owner of her first home, she enjoys spending time working around the house and in her garden.
Amy joined Flynn & Reynolds in 2018 as part of the inside sales team. She is a graduate of Salem State College where she earned a Bachelor of Arts degree in Elementary Education. Her 25 years of customer service experience in the hospitality industry led her to a career in sales. As an account executive for Zoom Media Connect, she was selling digital advertising to local businesses. In this position, Amy gained knowledge in every phase of the sales process from lead generation to closing the deal, with a huge emphasis on customer service.
In the short time that she has been with Flynn & Reynolds, Amy has already made great contributions to the team. She has completed online training for several of our manufacturers and is quickly coming up to speed in her product knowledge. She has already made her presence at Flynn & Reynolds known as we continually have customers specifically asking for her. Her positive can-do attitude has been a great addition to our team.
In her spare time, Amy enjoys spending time with her husband and two children. When they aren’t cheering on their kids in their multiple sporting events, they like traveling around in their RV enjoying the great outdoors with friends and family.
Zack Hoover became the 4th member of the Flynn & Reynolds’ Inside Sales and Customer Service team in July 2018. He brings with him nearly ten years of experience in the electrical distribution industry, having served key roles on both the manufacturer and distributor ends of the business in his previous stops.
Most recently, he worked for RemPhos / Light Efficient Design in Middleton, MA as Manager of Inside Sales and Quotations. In this role, he familiarized himself with many of our customers by helping distributors and ESCOs alike find the solutions for their LED lighting projects.
Prior to this, Zack spent eight years at Bulbs.com, Inc. in Worcester, MA first as a Commercial Inside Sales Rep, and later as a Team Leader for the commercial sales team. In these roles, he worked with end user customers large and small to help manage their year-round lighting needs and retrofit projects.
When it comes to lighting, Zack has seen the industry change from legacy lighting products of the past to today’s various levels of LED retrofit solutions. Having completed a number of lighting courses and certifications, you can count on Zack to recommend the right products for the job. He’s also quickly learning each of the Flynn & Reynolds product lines, making him a valuable addition to our team.
A native of Chelmsford, MA, Zack now resides in Newburyport, where you can find him exploring the waters of the North Shore on his kayak. Zack is also an avid sports fan, rooting on the Red Sox, Patriots and Ohio State Buckeyes in his spare time.
Stacey Plank recently joined Flynn & Reynolds as an Inside sales Representative. She brings with her over 25 years of customer service experience. Most recently working for Philips Screw Company as an account manager. Her past experience also includes working as a as a call center manager. She enjoys working with customers to provide excellent customer service.
She and her husband Jon have a blended family that includes five children ranging in age from 8 – 16. They enjoy spending time together and especially enjoy the summer months.
Lisa came to Flynn & Reynolds in 2009, bringing with her over 20 years of experience in Sales and Executive Administration. Her prior experience includes working at Whistler Corporation for over 18 years, starting as their Sales Coordinator and eventually becoming the Sales Manager there. Immediately prior to joining Flynn & Reynolds, Lisa worked as a Channel Sales Manager for Pepsi for almost two years.
A graduate of Northern Essex Community College with her Associates Degree majoring in Executive Secretarial, Lisa realized she missed utilizing her organizational and administrative skills as well as her sales experience, so she decided to look for a position that combined everything she loved to do. That’s how she came to Flynn & Reynolds.
In her position as Executive Assistant to the President, she is constantly challenged to learn new things and find the best and most efficient solutions to anything that comes her way. She works hard to contribute to the success of the company by being a constant fixture in the office that the entire team has come to depend on. She considers working at Flynn & Reynolds a privilege and is proud to be part of a company that strives to always do the right thing.
Lisa and Peter, her husband of over 25 years, are the proud parents of Cameron, who has just started his junior year in college. She and her husband enjoy watching Cam play tennis on his college team. She also enjoys spending time with her family at Lake Winnesquam and traveling to Hilton Head Island as often as possible.
Way back in 2000, Cynthia joined Flynn & Reynolds. At the time, she started out as a part-time employee helping out with invoicing. In no time at all, it became apparent that Cynthia’s talents were not being used to their full extent. She slowly started taking on more and more responsibilities until her part-time hours turned into a full-time job in just three days a week.
Cynthia has over 50 years of varied experience which she brings to us as part of the Accounting team. She has been responsible for accounts payable, accounts receivable, payroll, inventory, benefits and many other countless tasks.
The most important role Cynthia has played at Flynn & Reynolds over the years is being the organizer of everything good that happens in this company on a personal level. She never forgets a birthday or a holiday or a special occasion for anyone. She is well loved by everyone here.
After 18 years, she has semi-retired and works just one day a week. We all look forward to seeing her on Wednesdays! Outside of work, she enjoys spending time with her husband, two children and grandson. She enjoys cooking, baking, biking and kayaking.
Vicki Rizzo came to Flynn & Reynolds in early 2016 in a part-time role that initially started out as helping out wherever and whenever she was needed. In no time at all, she quickly became an important addition to our administration team. Today, as Office Manager, she wears many hats and her duties are numerous. Her responsibilities include both accounts receivable and payable, human resources, payroll and building maintenance issues.
A graduate of Aquinas College with an Associate Degree in Administration, she brings with her 30 years of administrative experience, centered mainly in the area of sales and marketing.
Prior to joining our company, she recruited, trained and managed over 100 volunteers, coordinated events and connected new people at Free Christian Church. Vicki also has the gift of hospitality and enjoys entertaining her friends and family at her home. Vicki and George, her husband of more than 20 years, are kept busy with their 3 sons; together they enjoy cheering them on at their many sports activities.
Janice came to work at Flynn & Reynolds 15 years ago when she was taking a break from her full-time job in Critical Care Nursing. At that time, she had an infant and two young daughters. Looking to spend more time with her children, she came to Flynn & Reynolds to utilize her organizational skills here in a part-time position. Her immediate responsibility at that time was to organize and procure literature and marketing materials from the many manufacturers that we represent.
Through the years, her responsibilities have increased to providing support in preparation for our many trade shows, promotions and educational sessions throughout the year. Additionally, she is responsible for maintaining an updated supply of literature for all of our lines.
For many years, Janice has been responsible for the Human Resource and Benefits aspects of our business, keeping our employees up to date on important information for themselves as well as their families.
In her spare time, she enjoys spending time with her family, hiking with her dogs and cooking for whoever will eat her gourmet meals.